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CVE-2009-5056
Open Ticket Request System (OTRS) before 2.4.0-beta2 does not properly enforce the move_into permission setting for a queue, which allows…
- 2.1LowCVSS base score
- 0.89%Exploitation in 30 daysEPSS · top 40% of all CVEs
- NoKnown exploitednot in CISA's KEV catalog
- NonePublic exploitsnone known yet
Description
Open Ticket Request System (OTRS) before 2.4.0-beta2 does not properly enforce the move_into permission setting for a queue, which allows remote authenticated users to bypass intended access restrictions and read a ticket by watching this ticket, and then selecting the ticket from the watched-tickets list.
Timeline
ID reserved
By mitre
Published
- 14 years later
· 14 years later
Record updated
Changes after publication (a new score, a public exploit, EPSS crossing 1, 10 or 50 %, leaving KEV) are kept since November 2026; earlier ones are not known.
Scores
| Scored by | CVSS | Score | Vector |
|---|---|---|---|
| NVDNVD · Modified | 2.0 | Low2.1 | AV:N/AC:H/Au:S/C:P/I:N/A:N |
- EPSS (exploitation in 30 days)
- 0.89% · top 40% of all CVEs (11 Nov 2026)
Loading the EPSS history…
The list uses the assigner's score when there is one, then CISA's, then NVD's: Low 2.1.
Affected products
n/a
- affected n/a
References
References2
- http://bugs.otrs.org/show_bug.cgi?id=3583 (opens in a new tab)x_refsource_CONFIRMx_transferred
- http://source.otrs.org/viewvc.cgi/otrs/CHANGES?revision=1.1807 (opens in a new tab)x_refsource_CONFIRMx_transferred
Sources
The same CVE in the primary databases and aggregators, to check against.
- CVE.org record (opens in a new tab)
- CVE List JSON (GitHub) (opens in a new tab)
- NVD (opens in a new tab)
- FIRST EPSS (opens in a new tab)
- EUVD EUVD-2009-5012 (opens in a new tab)
- OSV.dev (opens in a new tab)
- GitHub Advisories (opens in a new tab)
- CIRCL Vulnerability-Lookup (opens in a new tab)
Badge for a README or a ticket
[](https://cveledger.app/cve/CVE-2009-5056)Record last updated .