CVE-2010-3497
Symantec Norton AntiVirus 2011 does not properly interact with the processing of hcp:// URLs by the Microsoft Help and Support Center,…
- 6.4MediumCVSS base score
- 2.9%Exploitation in 30 daysEPSS · top 13% of all CVEs
- NoKnown exploitednot in CISA's KEV catalog
- NonePublic exploitsnone known yet
Description
Symantec Norton AntiVirus 2011 does not properly interact with the processing of hcp:// URLs by the Microsoft Help and Support Center, which makes it easier for remote attackers to execute arbitrary code via malware that is correctly detected by this product, but with a detection approach that occurs too late to stop the code execution. NOTE: the researcher indicates that a vendor response was received, stating that this issue "falls into the work of our Firewall and not our AV (per our methodology of layers of defense)."
Timeline
ID reserved
By mitre
- 23 months later
· 23 months later
Published
- 12 years later
· 12 years later
Record updated
Changes after publication (a new score, a public exploit, EPSS crossing 1, 10 or 50 %, leaving KEV) are kept since November 2026; earlier ones are not known.
Scores
| Scored by | CVSS | Score | Vector |
|---|---|---|---|
| NVDNVD · Modified | 2.0 | Medium6.4 | AV:N/AC:L/Au:N/C:N/I:P/A:P |
- EPSS (exploitation in 30 days)
- 2.9% · top 13% of all CVEs (9 Nov 2026)
The list uses the assigner's score when there is one, then CISA's, then NVD's: Medium 6.4.
Affected products
n/a
- affected n/a
References
2
- 20101018 Antivirus detection after malware execution (opens in a new tab)mailing-listx_refsource_BUGTRAQx_transferred
- http://www.n00bz.net/antivirus-cve (opens in a new tab)x_refsource_MISCx_transferred
Sources
The same CVE in the primary databases and aggregators, to check against.
- CVE.org record (opens in a new tab)
- CVE List JSON (GitHub) (opens in a new tab)
- NVD (opens in a new tab)
- FIRST EPSS (opens in a new tab)
- EUVD EUVD-2010-3493 (opens in a new tab)
- OSV.dev (opens in a new tab)
- GitHub Advisories (opens in a new tab)
- CIRCL Vulnerability-Lookup (opens in a new tab)
Badge for a README or a ticket
[](https://cveledger.app/cve/CVE-2010-3497)Record last updated .