CVE-2014-7863
The FailOverHelperServlet (aka FailServlet) servlet in ZOHO ManageEngine Applications Manager before 11.9 build 11912, OpManager 8 through…
- 7.5HighCVSS base score
- 83.4%Exploitation in 30 daysEPSS · top 0.3% of all CVEs
- NoKnown exploitednot in CISA's KEV catalog
- 3Public exploitsMetasploit, Nuclei and Exploit-DB
Description
The FailOverHelperServlet (aka FailServlet) servlet in ZOHO ManageEngine Applications Manager before 11.9 build 11912, OpManager 8 through 11.5 build 11400, and IT360 10.5 and earlier does not properly restrict access, which allows remote attackers and remote authenticated users to (1) read arbitrary files via the fileName parameter in a copyfile operation or (2) obtain sensitive information via a directory listing in a listdirectory operation to servlet/FailOverHelperServlet.
Public exploit
An exploit or proof of concept is public: anyone can try it against an unpatched system. The public collections list 2 Metasploit modules and an Exploit-DB entry for it.
Show the exploits3
Metasploit modules2 modules
- ManageEngine Multiple Products Arbitrary Directory Listing (Metasploit module) (opens in a new tab)
auxiliary/admin/http/manageengine_dir_listingRank normaldisclosed 28 Jan 2015
- ManageEngine Multiple Products Arbitrary File Download (Metasploit module) (opens in a new tab)
auxiliary/admin/http/manageengine_file_downloadRank normaldisclosed 28 Jan 2015
Exploit-DB1 entry
- ManageEngine OpManager / Applications Manager / IT360 - 'FailOverServlet' Multiple Vulnerabilities (Exploit-DB entry) (opens in a new tab)
EDB-ID 43894webapps, multiplepublished 9 Feb 2015Not verified
Modules, templates and exploits as listed by the Metasploit Framework (BSD-3-Clause), ProjectDiscovery's Nuclei templates (MIT) and the Exploit Database (GPLv2), read once a day. Where the data comes from
Timeline
ID reserved
By mitre
- 5 years later
· 5 years later
Published
- 4 years later
· 4 years later
Record updated
Changes after publication (a new score, a public exploit, EPSS crossing 1, 10 or 50 %, leaving KEV) are kept since November 2026; earlier ones are not known.
Scores
| Scored by | CVSS | Score | Vector |
|---|---|---|---|
| NVDNVD · Modified | 3.1 | High7.5 | CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N |
- EPSS (exploitation in 30 days)
- 83.4% · top 0.3% of all CVEs (9 Nov 2026)
The list uses the assigner's score when there is one, then CISA's, then NVD's: High 7.5.
Affected products
n/a
- affected n/a
References
6
- http://packetstormsecurity.com/files/130162/ManageEngine-File-Download-Content-Disclosure-SQL-Injection.html (opens in a new tab)x_refsource_MISCx_transferred
- https://raw.githubusercontent.com/pedrib/PoC/master/ManageEngine/me_failservlet.txt (opens in a new tab)x_refsource_MISCx_transferred
- http://www.securityfocus.com/archive/1/archive/1/534575/100/0/threaded (opens in a new tab)x_refsource_MISCx_transferred
- http://seclists.org/fulldisclosure/2015/Jan/114 (opens in a new tab)x_refsource_MISCx_transferred
- https://support.zoho.com/portal/manageengine/helpcenter/articles/vulnerabilities-in-failoverhelperservlet (opens in a new tab)x_refsource_MISCx_transferred
- https://exchange.xforce.ibmcloud.com/vulnerabilities/100554 (opens in a new tab)x_refsource_MISCx_transferred
Sources
The same CVE in the primary databases and aggregators, to check against.
- CVE.org record (opens in a new tab)
- CVE List JSON (GitHub) (opens in a new tab)
- NVD (opens in a new tab)
- FIRST EPSS (opens in a new tab)
- EUVD EUVD-2014-7713 (opens in a new tab)
- OSV.dev (opens in a new tab)
- GitHub Advisories (opens in a new tab)
- CIRCL Vulnerability-Lookup (opens in a new tab)
Badge for a README or a ticket
[](https://cveledger.app/cve/CVE-2014-7863)Record last updated .