CVE-2015-2997
SysAid Help Desk before 15.2 allows remote attackers to obtain sensitive information via an invalid value in the accountid parameter to…
- 5.0MediumCVSS base score
- 57.0%Exploitation in 30 daysEPSS · top 0.9% of all CVEs
- NoKnown exploitednot in CISA's KEV catalog
- 2Public exploitsMetasploit, Nuclei and Exploit-DB
Description
SysAid Help Desk before 15.2 allows remote attackers to obtain sensitive information via an invalid value in the accountid parameter to getAgentLogFile, as demonstrated by a large directory traversal sequence, which reveals the installation path in an error message.
Public exploit
An exploit or proof of concept is public: anyone can try it against an unpatched system. The public collections list a Metasploit module and an Exploit-DB entry for it.
Show the exploits2
Metasploit modules1 module
- SysAid Help Desk Arbitrary File Download (Metasploit module) (opens in a new tab)
auxiliary/admin/http/sysaid_file_downloadRank normaldisclosed 3 Jun 2015
Exploit-DB1 entry
- SysAid Help Desk 14.4 - Multiple Vulnerabilities (Exploit-DB entry) (opens in a new tab)
EDB-ID 43885webapps, hardwarepublished 10 Jun 2015Not verified
Modules, templates and exploits as listed by the Metasploit Framework (BSD-3-Clause), ProjectDiscovery's Nuclei templates (MIT) and the Exploit Database (GPLv2), read once a day. Where the data comes from
Timeline
ID reserved
By mitre
- 2 months later
· 2 months later
Published
- 9 years later
· 9 years later
Record updated
Changes after publication (a new score, a public exploit, EPSS crossing 1, 10 or 50 %, leaving KEV) are kept since November 2026; earlier ones are not known.
Scores
| Scored by | CVSS | Score | Vector |
|---|---|---|---|
| NVDNVD · Modified | 2.0 | Medium5.0 | AV:N/AC:L/Au:N/C:P/I:N/A:N |
- EPSS (exploitation in 30 days)
- 57.0% · top 0.9% of all CVEs (9 Nov 2026)
The list uses the assigner's score when there is one, then CISA's, then NVD's: Medium 5.0.
Affected products
n/a
- affected n/a
References
5
- 20150603 [Multiple CVE's]: various critical vulnerabilities in SysAid Help Desk (RCE, file download, DoS, etc) (opens in a new tab)mailing-listx_refsource_FULLDISCx_transferred
- 20150603 [Multiple CVE's]: various critical vulnerabilities in SysAid Help Desk (RCE, file download, DoS, etc) (opens in a new tab)mailing-listx_refsource_BUGTRAQx_transferred
- http://packetstormsecurity.com/files/132138/SysAid-Help-Desk-14.4-Code-Execution-Denial-Of-Service-Traversal-SQL-Injection.html (opens in a new tab)x_refsource_MISCx_transferred
- 75038 (opens in a new tab)vdb-entryx_refsource_BIDx_transferred
- https://www.sysaid.com/blog/entry/sysaid-15-2-your-voice-your-service-desk (opens in a new tab)x_refsource_CONFIRMx_transferred
Sources
The same CVE in the primary databases and aggregators, to check against.
- CVE.org record (opens in a new tab)
- CVE List JSON (GitHub) (opens in a new tab)
- NVD (opens in a new tab)
- FIRST EPSS (opens in a new tab)
- EUVD EUVD-2015-3079 (opens in a new tab)
- OSV.dev (opens in a new tab)
- GitHub Advisories (opens in a new tab)
- CIRCL Vulnerability-Lookup (opens in a new tab)
Badge for a README or a ticket
[](https://cveledger.app/cve/CVE-2015-2997)Record last updated .