CVE-2017-11512
The ManageEngine ServiceDesk 9.3.9328 is vulnerable to arbitrary file downloads due to improper restrictions of the pathname used in the…
- 7.5HighCVSS base score
- 79.6%Exploitation in 30 daysEPSS · top 0.4% of all CVEs
- NoKnown exploitednot in CISA's KEV catalog
- 1Public exploitsMetasploit, Nuclei and Exploit-DB
Description
The ManageEngine ServiceDesk 9.3.9328 is vulnerable to arbitrary file downloads due to improper restrictions of the pathname used in the name parameter for the download-snapshot URL. An unauthenticated remote attacker can use this vulnerability to download arbitrary files.
Public exploit
An exploit or proof of concept is public: anyone can try it against an unpatched system. The public collections list a Nuclei template for it.
Show the exploits1
Nuclei templates1 template
- ManageEngine ServiceDesk 9.3.9328 - Arbitrary File Retrieval (Nuclei template) (opens in a new tab)
http/cves/2017/CVE-2017-11512.yamlSeverity high
Modules, templates and exploits as listed by the Metasploit Framework (BSD-3-Clause), ProjectDiscovery's Nuclei templates (MIT) and the Exploit Database (GPLv2), read once a day. Where the data comes from
Timeline
ID reserved
By tenable
- 4 months later
· 4 months later
Published
- 7 years later
· 7 years later
Record updated
Changes after publication (a new score, a public exploit, EPSS crossing 1, 10 or 50 %, leaving KEV) are kept since November 2026; earlier ones are not known.
Scores
| Scored by | CVSS | Score | Vector |
|---|---|---|---|
| NVDNVD · Modified | 3.0 | High7.5 | CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N |
- EPSS (exploitation in 30 days)
- 79.6% · top 0.4% of all CVEs (10 Nov 2026)
The list uses the assigner's score when there is one, then CISA's, then NVD's: High 7.5.
Affected products
Zoho · ManageEngine ServiceDesk
- affected 9.3.9328
References
2
- https://www.tenable.com/security/research/tra-2017-31 (opens in a new tab)x_refsource_MISCx_transferred
- 101789 (opens in a new tab)vdb-entryx_refsource_BIDx_transferred
Sources
The same CVE in the primary databases and aggregators, to check against.
- CVE.org record (opens in a new tab)
- CVE List JSON (GitHub) (opens in a new tab)
- NVD (opens in a new tab)
- FIRST EPSS (opens in a new tab)
- EUVD EUVD-2017-3129 (opens in a new tab)
- OSV.dev (opens in a new tab)
- GitHub Advisories (opens in a new tab)
- CIRCL Vulnerability-Lookup (opens in a new tab)
Badge for a README or a ticket
[](https://cveledger.app/cve/CVE-2017-11512)Record last updated .