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CVE-2017-6626

A vulnerability in the Cisco Finesse Notification Service for Cisco Unified Contact Center Enterprise (UCCE) 11.5(1) and 11.6(1) could…

Description

A vulnerability in the Cisco Finesse Notification Service for Cisco Unified Contact Center Enterprise (UCCE) 11.5(1) and 11.6(1) could allow an unauthenticated, remote attacker to retrieve information from agents using the Finesse Desktop. The vulnerability is due to the existence of a user account that has an undocumented, hard-coded password. An attacker could exploit this vulnerability by using the hard-coded credentials to subscribe to the Finesse Notification Service, which would allow the attacker to receive notifications when an agent signs in or out of the Finesse Desktop, when information about an agent changes, or when an agent's state changes. Cisco Bug IDs: CSCvc08314.

Timeline

  1. ID reserved

    By cisco

  2. · 55 days later

    Published

  3. · 7 years later

    Record updated

Changes after publication (a new score, a public exploit, EPSS crossing 1, 10 or 50 %, leaving KEV) are kept since November 2026; earlier ones are not known.

Scores

CVSS scores of CVE-2017-6626, by who scored it
Scored byCVSSScoreVector
NVDNVD · Modified3.0Medium5.3CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N
EPSS (exploitation in 30 days)
2.3% · top 17% of all CVEs (9 Nov 2026)
Loading the EPSS history…

The list uses the assigner's score when there is one, then CISA's, then NVD's: Medium 5.3.

Affected products

  • Cisco Finesse for Cisco Unified Contact Center Enterprise

    • affected Cisco Finesse for Cisco Unified Contact Center Enterprise

References

3

Sources

The same CVE in the primary databases and aggregators, to check against.

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Record last updated .