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CVE-2018-17883

An issue was discovered in Open Ticket Request System (OTRS) 6.0.x before 6.0.12. An attacker could send an e-mail message with a…

Description

An issue was discovered in Open Ticket Request System (OTRS) 6.0.x before 6.0.12. An attacker could send an e-mail message with a malicious link to an OTRS system or an agent. If a logged-in agent opens this link, it could cause the execution of JavaScript in the context of OTRS.

Timeline

  1. ID reserved

    By mitre

  2. · 5 years later

    Published

  3. · 22 months later

    Record updated

Changes after publication (a new score, a public exploit, EPSS crossing 1, 10 or 50 %, leaving KEV) are kept since November 2026; earlier ones are not known.

Scores

CVSS scores of CVE-2018-17883, by who scored it
Scored byCVSSScoreVector
CISA-ADPADP (enrichment)3.1Medium6.1CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N
NVDNVD · Modified3.1Medium6.1CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N
EPSS (exploitation in 30 days)
0.47% · top 59% of all CVEs (9 Nov 2026)
CISA SSVC
Exploitation: none · Automatable: no · Technical impact: partial
Loading the EPSS history…

The list uses the assigner's score when there is one, then CISA's, then NVD's: Medium 6.1.

Affected products

  • n/a

    • affected n/a

References

2

Sources

The same CVE in the primary databases and aggregators, to check against.

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Record last updated .