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CVE-2018-19141
Open Ticket Request System (OTRS) 4.0.x before 4.0.33 and 5.0.x before 5.0.31 allows an admin to conduct an XSS attack via a modified URL…
- 4.8MediumCVSS base score
- 0.67%Exploitation in 30 daysEPSS · top 48% of all CVEs
- NoKnown exploitednot in CISA's KEV catalog
- NonePublic exploitsnone known yet
Description
Open Ticket Request System (OTRS) 4.0.x before 4.0.33 and 5.0.x before 5.0.31 allows an admin to conduct an XSS attack via a modified URL because user and customer preferences are mishandled.
Timeline
ID reserved
By mitre
- 2 days later
· 2 days later
Published
- 6 years later
· 6 years later
Record updated
Changes after publication (a new score, a public exploit, EPSS crossing 1, 10 or 50 %, leaving KEV) are kept since November 2026; earlier ones are not known.
Scores
| Scored by | CVSS | Score | Vector |
|---|---|---|---|
| NVDNVD · Modified | 3.0 | Medium4.8 | CVSS:3.0/AV:N/AC:L/PR:H/UI:R/S:C/C:L/I:L/A:N |
- EPSS (exploitation in 30 days)
- 0.67% · top 48% of all CVEs (10 Nov 2026)
Loading the EPSS history…
The list uses the assigner's score when there is one, then CISA's, then NVD's: Medium 4.8.
Affected products
n/a
- affected n/a
References
2
- [debian-lts-announce] 20181123 [SECURITY] [DLA 1592-1] otrs2 security update (opens in a new tab)mailing-listx_refsource_MLISTx_transferred
- https://community.otrs.com/security-advisory-2018-09-security-update-for-otrs-framework/ (opens in a new tab)x_refsource_MISCx_transferred
Sources
The same CVE in the primary databases and aggregators, to check against.
- CVE.org record (opens in a new tab)
- CVE List JSON (GitHub) (opens in a new tab)
- NVD (opens in a new tab)
- FIRST EPSS (opens in a new tab)
- EUVD EUVD-2018-10853 (opens in a new tab)
- OSV.dev (opens in a new tab)
- GitHub Advisories (opens in a new tab)
- CIRCL Vulnerability-Lookup (opens in a new tab)
Badge for a README or a ticket
[](https://cveledger.app/cve/CVE-2018-19141)Record last updated .