CVE-2018-7567
In the Admin Package Manager in Open Ticket Request System (OTRS) 5.0.0 through 5.0.24 and 6.0.0 through 6.0.1, authenticated admins are…
- 7.2HighCVSS base score
- 5.2%Exploitation in 30 daysEPSS · top 7.5% of all CVEs
- NoKnown exploitednot in CISA's KEV catalog
- NonePublic exploitsnone known yet
Description
In the Admin Package Manager in Open Ticket Request System (OTRS) 5.0.0 through 5.0.24 and 6.0.0 through 6.0.1, authenticated admins are able to exploit a Blind Remote Code Execution vulnerability by loading a crafted opm file with an embedded CodeInstall element to execute a command on the server during package installation. NOTE: the vendor disputes this issue stating "the behaviour is as designed and needed for different packages to be installed", "there is a security warning if the package is not verified by OTRS Group", and "there is the possibility and responsibility of an admin to check packages before installation which is possible as they are not binary.
Timeline
ID reserved
By mitre
- 4 days later
· 4 days later
Published
- 6 years later
· 6 years later
Record updated
Changes after publication (a new score, a public exploit, EPSS crossing 1, 10 or 50 %, leaving KEV) are kept since November 2026; earlier ones are not known.
Scores
| Scored by | CVSS | Score | Vector |
|---|---|---|---|
| NVDNVD · Modified | 3.0 | High7.2 | CVSS:3.0/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:H |
- EPSS (exploitation in 30 days)
- 5.2% · top 7.5% of all CVEs (9 Nov 2026)
The list uses the assigner's score when there is one, then CISA's, then NVD's: High 7.2.
Affected products
n/a
- affected n/a
References
1
- https://0day.today/exploit/29938 (opens in a new tab)x_refsource_MISCx_transferred
Sources
The same CVE in the primary databases and aggregators, to check against.
- CVE.org record (opens in a new tab)
- CVE List JSON (GitHub) (opens in a new tab)
- NVD (opens in a new tab)
- FIRST EPSS (opens in a new tab)
- EUVD EUVD-2018-19292 (opens in a new tab)
- OSV.dev (opens in a new tab)
- GitHub Advisories (opens in a new tab)
- CIRCL Vulnerability-Lookup (opens in a new tab)
Badge for a README or a ticket
[](https://cveledger.app/cve/CVE-2018-7567)Record last updated .