CVE-2019-14749
An issue was discovered in osTicket before 1.10.7 and 1.12.x before 1.12.1. CSV (aka Formula) injection exists in the export spreadsheets…
- 8.8HighCVSS base score
- 9.6%Exploitation in 30 daysEPSS · top 4.5% of all CVEs
- NoKnown exploitednot in CISA's KEV catalog
- 1Public exploitsMetasploit, Nuclei and Exploit-DB
Description
An issue was discovered in osTicket before 1.10.7 and 1.12.x before 1.12.1. CSV (aka Formula) injection exists in the export spreadsheets functionality. These spreadsheets are generated dynamically from unvalidated or unfiltered user input in the Name and Internal Notes fields in the Users tab, and the Issue Summary field in the tickets tab. This allows other agents to download data in a .csv file format or .xls file format. This is used as input for spreadsheet applications such as Excel and OpenOffice Calc, resulting in a situation where cells in the spreadsheets can contain input from an untrusted source. As a result, the end user who is accessing the exported spreadsheet can be affected.
Public exploit
An exploit or proof of concept is public: anyone can try it against an unpatched system. The public collections list an Exploit-DB entry for it. A reference of the record is tagged as an exploit.
Show the exploits2
Exploit-DB1 entry
- osTicket 1.12 - Formula Injection (Exploit-DB entry) (opens in a new tab)
EDB-ID 47225webapps, phppublished 12 Aug 2019Verified
References tagged exploit1 reference
- 47225 (opens in a new tab)exploitx_refsource_EXPLOIT-DBx_transferred
Modules, templates and exploits as listed by the Metasploit Framework (BSD-3-Clause), ProjectDiscovery's Nuclei templates (MIT) and the Exploit Database (GPLv2), read once a day. Where the data comes from
Timeline
ID reserved
By mitre
Published
- 5 years later
· 5 years later
Record updated
Changes after publication (a new score, a public exploit, EPSS crossing 1, 10 or 50 %, leaving KEV) are kept since November 2026; earlier ones are not known.
Scores
| Scored by | CVSS | Score | Vector |
|---|---|---|---|
| NVDNVD · Modified | 3.0 | High8.8 | CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:U/C:H/I:H/A:H |
- EPSS (exploitation in 30 days)
- 9.6% · top 4.5% of all CVEs (11 Nov 2026)
The list uses the assigner's score when there is one, then CISA's, then NVD's: High 8.8.
Affected products
n/a
- affected n/a
References
5
- https://github.com/osTicket/osTicket/releases/tag/v1.12.1 (opens in a new tab)x_refsource_MISCx_transferred
- https://github.com/osTicket/osTicket/releases/tag/v1.10.7 (opens in a new tab)x_refsource_MISCx_transferred
- https://github.com/osTicket/osTicket/commit/99818486c5b1d8aa445cee232825418d6834f249 (opens in a new tab)x_refsource_MISCx_transferred
- http://packetstormsecurity.com/files/154004/osTicket-1.12-Formula-Injection.html (opens in a new tab)x_refsource_MISCx_transferred
- 47225 (opens in a new tab)exploitx_refsource_EXPLOIT-DBx_transferred
Sources
The same CVE in the primary databases and aggregators, to check against.
- CVE.org record (opens in a new tab)
- CVE List JSON (GitHub) (opens in a new tab)
- NVD (opens in a new tab)
- FIRST EPSS (opens in a new tab)
- EUVD EUVD-2019-5889 (opens in a new tab)
- OSV.dev (opens in a new tab)
- GitHub Advisories (opens in a new tab)
- CIRCL Vulnerability-Lookup (opens in a new tab)
Badge for a README or a ticket
[](https://cveledger.app/cve/CVE-2019-14749)Record last updated .