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CVE-2020-10102

An issue was discovered in Zammad 3.0 through 3.2. The Forgot Password functionality is implemented in a way that would enable an…

Description

An issue was discovered in Zammad 3.0 through 3.2. The Forgot Password functionality is implemented in a way that would enable an anonymous user to guess valid user emails. In the current implementation, the application responds differently depending on whether the input supplied was recognized as associated with a valid user. This behavior could be used as part of a two-stage automated attack. During the first stage, an attacker would iterate through a list of account names to determine which correspond to valid accounts. During the second stage, the attacker would use a list of common passwords to attempt to brute force credentials for accounts that were recognized by the system in the first stage.

Timeline

  1. ID reserved

    By mitre

  2. Published

  3. · 4 years later

    Record updated

Changes after publication (a new score, a public exploit, EPSS crossing 1, 10 or 50 %, leaving KEV) are kept since November 2026; earlier ones are not known.

Scores

CVSS scores of CVE-2020-10102, by who scored it
Scored byCVSSScoreVector
NVDNVD · Modified3.1Medium5.3CVSS:3.1/AV:N/AC:H/PR:L/UI:N/S:U/C:H/I:N/A:N
EPSS (exploitation in 30 days)
0.70% · top 47% of all CVEs (9 Nov 2026)
Loading the EPSS history…

The list uses the assigner's score when there is one, then CISA's, then NVD's: Medium 5.3.

Affected products

  • n/a

    • affected n/a

References

1

Sources

The same CVE in the primary databases and aggregators, to check against.

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Record last updated .