CVE-2020-14166The /servicedesk/customer/portals resource in Jira Service Desk Server and Data Center before version 4.10.0 allows remote attackers with…
- 4.8MediumCVSS base score
- 1.9%Exploitation in 30 daysEPSS · top 20% of all CVEs
- NoKnown exploitednot in CISA's KEV catalog
- 1Public exploitsMetasploit, Nuclei and Exploit-DB
Description
The /servicedesk/customer/portals resource in Jira Service Desk Server and Data Center before version 4.10.0 allows remote attackers with project administrator privileges to inject arbitrary HTML or JavaScript names via an Cross Site Scripting (XSS) vulnerability by uploading a html file.
Public exploit
An exploit or proof of concept is public: anyone can try it against an unpatched system. The public collections list an Exploit-DB entry for it.
Show the exploits1
Exploit-DB1 entry
- Atlassian Jira Service Desk 4.9.1 - Unrestricted File Upload to XSS (Exploit-DB entry) (opens in a new tab)
EDB-ID 49748webapps, multiplepublished 7 Apr 2021Not verified
Modules, templates and exploits as listed by the Metasploit Framework (BSD-3-Clause), ProjectDiscovery's Nuclei templates (MIT) and the Exploit Database (GPLv2), read once a day. Where the data comes from
Timeline
ID reserved
By atlassian
- 15 days later
· 15 days later
Published
- 4 years later
· 4 years later
Record updated
Changes after publication (a new score, a public exploit, EPSS crossing 1, 10 or 50 %, leaving KEV) are kept since November 2026; earlier ones are not known.
Scores
| Scored by | CVSS | Score | Vector |
|---|---|---|---|
| NVDNVD · Modified | 3.1 | Medium4.8 | CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:C/C:L/I:L/A:N |
- EPSS (exploitation in 30 days)
- 1.9% · top 20% of all CVEs (13 Nov 2026)
The list uses the assigner's score when there is one, then CISA's, then NVD's: Medium 4.8.
Affected products
Atlassian · Jira Service Desk Server and Data Center
- affected unspecified – < 4.10.0
References
References2
- https://jira.atlassian.com/browse/JSDSERVER-6895 (opens in a new tab)x_refsource_MISCx_transferred
- http://packetstormsecurity.com/files/162107/Atlassian-Jira-Service-Desk-4.9.1-Cross-Site-Scripting.html (opens in a new tab)x_refsource_MISCx_transferred
Sources
The same CVE in the primary databases and aggregators, to check against.
- CVE.org record (opens in a new tab)
- CVE List JSON (GitHub) (opens in a new tab)
- NVD (opens in a new tab)
- FIRST EPSS (opens in a new tab)
- EUVD EUVD-2020-6323 (opens in a new tab)
- OSV.dev (opens in a new tab)
- GitHub Advisories (opens in a new tab)
- CIRCL Vulnerability-Lookup (opens in a new tab)
Badge for a README or a ticket
[](https://cveledger.app/cve/CVE-2020-14166)Record last updated .