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CVE-2021-28814Improper Access Control Vulnerability in Helpdesk
- 8.8HighCVSS base score
- 1.2%Exploitation in 30 daysEPSS · top 31% of all CVEs
- NoKnown exploitednot in CISA's KEV catalog
- NonePublic exploitsnone known yet
Description
An improper access control vulnerability has been reported to affect QNAP NAS. If exploited, this vulnerability allows remote attackers to compromise the security of the software. This issue affects: QNAP Systems Inc. Helpdesk versions prior to 3.0.4.
Timeline
ID reserved
By qnap
- 3 months later
· 3 months later
Published
- 3 years later
· 3 years later
Record updated
Changes after publication (a new score, a public exploit, EPSS crossing 1, 10 or 50 %, leaving KEV) are kept since November 2026; earlier ones are not known.
Scores
| Scored by | CVSS | Score | Vector |
|---|---|---|---|
| qnapCNA (assigner) | 3.1 | High8.8 | CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H |
| NVDNVD · Modified | 3.1 | High8.8 | CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H |
- EPSS (exploitation in 30 days)
- 1.2% · top 31% of all CVEs (12 Nov 2026)
Loading the EPSS history…
The list uses the assigner's score when there is one, then CISA's, then NVD's: High 8.8.
Affected products
- affected unspecified – < 3.0.4
What to do
Solution: QNAP has already fixed this issue in Helpdesk 3.0.4 and later versions.
References
References1
- https://www.qnap.com/zh-tw/security-advisory/qsa-21-25 (opens in a new tab)x_refsource_MISCx_transferred
Sources
The same CVE in the primary databases and aggregators, to check against.
- CVE.org record (opens in a new tab)
- CVE List JSON (GitHub) (opens in a new tab)
- NVD (opens in a new tab)
- FIRST EPSS (opens in a new tab)
- EUVD EUVD-2021-15470 (opens in a new tab)
- OSV.dev (opens in a new tab)
- GitHub Advisories (opens in a new tab)
- CIRCL Vulnerability-Lookup (opens in a new tab)
Badge for a README or a ticket
[](https://cveledger.app/cve/CVE-2021-28814)Record last updated .