CVE-2021-35232
Hard credentials discovered in SolarWinds Web Help Desk which allows to execute Arbitrary Hibernate Queries
- 6.8MediumCVSS base score
- 0.32%Exploitation in 30 daysEPSS · top 74% of all CVEs
- NoKnown exploitednot in CISA's KEV catalog
- NonePublic exploitsnone known yet
Description
Hard coded credentials discovered in SolarWinds Web Help Desk product. Through these credentials, the attacker with local access to the Web Help Desk host machine allows to execute arbitrary HQL queries against the database and leverage the vulnerability to steal the password hashes of the users or insert arbitrary data into the database.
Timeline
ID reserved
By SolarWinds
- 6 months later
· 6 months later
Published
- 3 years later
· 3 years later
Record updated
Changes after publication (a new score, a public exploit, EPSS crossing 1, 10 or 50 %, leaving KEV) are kept since November 2026; earlier ones are not known.
Scores
| Scored by | CVSS | Score | Vector |
|---|---|---|---|
| SolarWindsCNA (assigner) | 3.1 | Medium6.8 | CVSS:3.1/AV:L/AC:L/PR:N/UI:N/S:U/C:H/I:L/A:N |
| NVDNVD · Modified | 3.1 | Medium6.1 | CVSS:3.1/AV:L/AC:L/PR:L/UI:N/S:U/C:H/I:L/A:N |
- EPSS (exploitation in 30 days)
- 0.32% · top 74% of all CVEs (11 Nov 2026)
The list uses the assigner's score when there is one, then CISA's, then NVD's: Medium 6.8.
Affected products
- affected 12.7.7 and previous versions – < 12.7.7 HF 1
What to do
Solution: SolarWinds advises the customers to upgrade to the latest Web Help Desk 12.7.7 Hotfix 1 product release once it becomes generally available.
References
References2
- https://www.solarwinds.com/trust-center/security-advisories/CVE-2021-35232 (opens in a new tab)x_refsource_MISCx_transferred
- https://support.solarwinds.com/SuccessCenter/s/article/Web-Help-Desk-12-7-7-Hotfix-1-Release-Notes?language=en_US (opens in a new tab)x_refsource_MISCx_transferred
Sources
The same CVE in the primary databases and aggregators, to check against.
- CVE.org record (opens in a new tab)
- CVE List JSON (GitHub) (opens in a new tab)
- NVD (opens in a new tab)
- FIRST EPSS (opens in a new tab)
- EUVD EUVD-2021-21875 (opens in a new tab)
- OSV.dev (opens in a new tab)
- GitHub Advisories (opens in a new tab)
- CIRCL Vulnerability-Lookup (opens in a new tab)
Badge for a README or a ticket
[](https://cveledger.app/cve/CVE-2021-35232)Record last updated .