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CVE-2021-36091Unautorized access to the calendar appointments

Description

Agents are able to list appointments in the calendars without required permissions. This issue affects: OTRS AG ((OTRS)) Community Edition: 6.0.x version 6.0.1 and later versions. OTRS AG OTRS: 7.0.x versions prior to 7.0.27.

Timeline

  1. ID reserved

    By OTRS

  2. · 25 days later

    Published

  3. · 3 years later

    Record updated

Changes after publication (a new score, a public exploit, EPSS crossing 1, 10 or 50 %, leaving KEV) are kept since November 2026; earlier ones are not known.

Scores

CVSS scores of CVE-2021-36091, by who scored it
Scored byCVSSScoreVector
OTRSCNA (assigner)3.1Low3.5CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N
NVDNVD · Modified3.1Medium4.3CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N
EPSS (exploitation in 30 days)
0.70% · top 46% of all CVEs (12 Nov 2026)
Loading the EPSS history…

The list uses the assigner's score when there is one, then CISA's, then NVD's: Low 3.5.

Affected products

What to do

Solution: Update to OTRS 7.0.28.

References

References2

Sources

The same CVE in the primary databases and aggregators, to check against.

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Record last updated .