- 2.4LowCVSS base score
- 0.64%Exploitation in 30 daysEPSS · top 49% of all CVEs
- NoKnown exploitednot in CISA's KEV catalog
- NonePublic exploitsnone known yet
Description
Full list of recipients from customer users in a contact field could be disclosed in notification emails event when the notification is set to be sent to each recipient individually. This issue affects: OTRS AG OTRSCustomContactFields 8.0.x version: 8.0.11 and prior versions.
Timeline
ID reserved
By OTRS
- 5 days later
· 5 days later
Published
- 3 years later
· 3 years later
Record updated
Changes after publication (a new score, a public exploit, EPSS crossing 1, 10 or 50 %, leaving KEV) are kept since November 2026; earlier ones are not known.
Scores
| Scored by | CVSS | Score | Vector |
|---|---|---|---|
| OTRSCNA (assigner) | 3.1 | Low2.4 | CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:U/C:L/I:N/A:N |
| NVDNVD · Modified | 3.1 | Low3.5 | CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N |
- EPSS (exploitation in 30 days)
- 0.64% · top 49% of all CVEs (11 Nov 2026)
The list uses the assigner's score when there is one, then CISA's, then NVD's: Low 2.4.
Affected products
OTRS AG · OTRSCustomContactFields
- affected 8.0.x – ≤ 8.0.11
What to do
Solution: Update to OTRSCustomContactFields 8.0.12.
References
References1
- https://otrs.com/release-notes/otrs-security-advisory-2022-02/ (opens in a new tab)x_refsource_CONFIRMx_transferred
Sources
The same CVE in the primary databases and aggregators, to check against.
- CVE.org record (opens in a new tab)
- CVE List JSON (GitHub) (opens in a new tab)
- NVD (opens in a new tab)
- FIRST EPSS (opens in a new tab)
- EUVD EUVD-2022-15612 (opens in a new tab)
- OSV.dev (opens in a new tab)
- GitHub Advisories (opens in a new tab)
- CIRCL Vulnerability-Lookup (opens in a new tab)
Badge for a README or a ticket
[](https://cveledger.app/cve/CVE-2022-0474)Record last updated .