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CVE-2022-22798Sysaid – Pro Plus Edition, SysAid Help Desk Broken Access Control

Description

Sysaid – Pro Plus Edition, SysAid Help Desk Broken Access Control v20.4.74 b10, v22.1.20 b62, v22.1.30 b49 - An attacker needs to log in as a guest after that the system redirects him to the service portal or EndUserPortal.JSP, then he needs to change the path in the URL to /ConcurrentLogin%2ejsp after that he will receive an error message with a login button, by clicking on it, he will connect to the system dashboard. The attacker can receive sensitive data like server details, usernames, workstations, etc. He can also perform actions such as uploading files, deleting calls from the system.

Timeline

  1. ID reserved

    By INCD

  2. · 4 months later

    Published

  3. · 2 years later

    Record updated

Changes after publication (a new score, a public exploit, EPSS crossing 1, 10 or 50 %, leaving KEV) are kept since November 2026; earlier ones are not known.

Scores

CVSS scores of CVE-2022-22798, by who scored it
Scored byCVSSScoreVector
INCDCNA (assigner)3.1Medium6.8CVSS:3.1/AV:L/AC:L/PR:L/UI:R/S:U/C:H/I:H/A:L
NVDNVD · Modified3.1High8.8CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H
EPSS (exploitation in 30 days)
0.63% · top 50% of all CVEs (12 Nov 2026)
Loading the EPSS history…

The list uses the assigner's score when there is one, then CISA's, then NVD's: Medium 6.8.

Affected products

  • SysAid · Sysaid

    • affected 22.1.49 cloud version – ≤ 22.1.49
  • SysAid · Sysaid

    • affected 22.1.63 on premise version – ≤ 22.1.63

What to do

Solution: Update to 22.1.50 cloud version, or to 22.1.64 on premise version.

References

References1

Sources

The same CVE in the primary databases and aggregators, to check against.

Badge for a README or a ticket

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Record last updated .