CVE-2023-22501An authentication vulnerability was discovered in Jira Service Management Server and Data Center which allows an attacker to impersonate…
- 9.4CriticalCVSS base score
- 15.5%Exploitation in 30 daysEPSS · top 3.1% of all CVEs
- NoKnown exploitednot in CISA's KEV catalog
- NonePublic exploitsnone known yet
Description
An authentication vulnerability was discovered in Jira Service Management Server and Data Center which allows an attacker to impersonate another user and gain access to a Jira Service Management instance under certain circumstances_._ With write access to a User Directory and outgoing email enabled on a Jira Service Management instance, an attacker could gain access to signup tokens sent to users with accounts that have never been logged into. Access to these tokens can be obtained in two cases: * If the attacker is included on Jira issues or requests with these users, or * If the attacker is forwarded or otherwise gains access to emails containing a “View Request” link from these users. Bot accounts are particularly susceptible to this scenario. On instances with single sign-on, external customer accounts can be affected in projects where anyone can create their own account.
Timeline
ID reserved
By atlassian
- 31 days later
· 31 days later
Published
- 20 months later
· 20 months later
Record updated
Changes after publication (a new score, a public exploit, EPSS crossing 1, 10 or 50 %, leaving KEV) are kept since November 2026; earlier ones are not known.
Scores
| Scored by | CVSS | Score | Vector |
|---|---|---|---|
| atlassianCNA (assigner) | 3.0 | Critical9.4 | CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:L |
| NVDNVD · Modified | 3.1 | Critical9.1 | CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:N |
- EPSS (exploitation in 30 days)
- 15.5% · top 3.1% of all CVEs (13 Nov 2026)
- CISA SSVC
- Exploitation: none · Automatable: yes · Technical impact: total
The list uses the assigner's score when there is one, then CISA's, then NVD's: Critical 9.4.
Affected products
Atlassian · Jira Service Management Data Center
- unaffected before 5.3.0
- affected before 5.3.3
- affected before 5.4.2
- affected before 5.5.1
- affected before 5.6.0
Atlassian · Jira Service Management Server
- unaffected before 5.3.0
- affected before 5.3.3
- affected before 5.4.2
- affected before 5.5.1
- affected before 5.6.0
References
References1
Sources
The same CVE in the primary databases and aggregators, to check against.
- CVE.org record (opens in a new tab)
- CVE List JSON (GitHub) (opens in a new tab)
- NVD (opens in a new tab)
- FIRST EPSS (opens in a new tab)
- EUVD EUVD-2023-26641 (opens in a new tab)
- OSV.dev (opens in a new tab)
- GitHub Advisories (opens in a new tab)
- CIRCL Vulnerability-Lookup (opens in a new tab)
Badge for a README or a ticket
[](https://cveledger.app/cve/CVE-2023-22501)Record last updated .