CVE-2023-50839WordPress JS Help Desk – Best Help Desk & Support Plugin <= 2.8.1 is vulnerable to SQL Injection
- 9.3CriticalCVSS base score
- 2.0%Exploitation in 30 daysEPSS · top 19% of all CVEs
- NoKnown exploitednot in CISA's KEV catalog
- 1Public exploitsMetasploit, Nuclei and Exploit-DB
Description
Improper Neutralization of Special Elements used in an SQL Command ('SQL Injection') vulnerability in JS Help Desk JS Help Desk – Best Help Desk & Support Plugin.This issue affects JS Help Desk – Best Help Desk & Support Plugin: from n/a through 2.8.1.
Public exploit
An exploit or proof of concept is public: anyone can try it against an unpatched system. The public collections list a Nuclei template for it.
Show the exploits1
Nuclei templates1 template
- JS Help Desk <= 2.8.1 - SQL Injection (Nuclei template) (opens in a new tab)
http/cves/2023/CVE-2023-50839.yamlSeverity critical
Modules, templates and exploits as listed by the Metasploit Framework (BSD-3-Clause), ProjectDiscovery's Nuclei templates (MIT) and the Exploit Database (GPLv2), read once a day. Where the data comes from
Timeline
ID reserved
By Patchstack
- 14 days later
· 14 days later
Published
- 2 years later
· 2 years later
Record updated
Changes after publication (a new score, a public exploit, EPSS crossing 1, 10 or 50 %, leaving KEV) are kept since November 2026; earlier ones are not known.
Scores
| Scored by | CVSS | Score | Vector |
|---|---|---|---|
| PatchstackCNA (assigner) | 3.1 | Critical9.3 | CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:C/C:H/I:N/A:L |
| NVDNVD · Modified | 3.1 | Critical9.8 | CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H |
- EPSS (exploitation in 30 days)
- 2.0% · top 19% of all CVEs (13 Nov 2026)
- CISA SSVC
- Exploitation: none · Automatable: yes · Technical impact: partial
The list uses the assigner's score when there is one, then CISA's, then NVD's: Critical 9.3.
Affected products
JS Help Desk · JS Help Desk – Best Help Desk & Support Plugin
- affected n/a – ≤ 2.8.1
What to do
Solution: Update to 2.8.2 or a higher version.
References
Sources
The same CVE in the primary databases and aggregators, to check against.
- CVE.org record (opens in a new tab)
- CVE List JSON (GitHub) (opens in a new tab)
- NVD (opens in a new tab)
- FIRST EPSS (opens in a new tab)
- EUVD EUVD-2023-55572 (opens in a new tab)
- OSV.dev (opens in a new tab)
- GitHub Advisories (opens in a new tab)
- CIRCL Vulnerability-Lookup (opens in a new tab)
Badge for a README or a ticket
[](https://cveledger.app/cve/CVE-2023-50839)Record last updated .