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CVE-2023-5422SSL Certificates are not checked for E-Mail Handling

Description

The functions to fetch e-mail via POP3 or IMAP as well as sending e-mail via SMTP use OpenSSL for static SSL or TLS based communication. As the SSL_get_verify_result() function is not used the certificated is trusted always and it can not be ensured that the certificate satisfies all necessary security requirements. This could allow an attacker to use an invalid certificate to claim to be a trusted host, use expired certificates, or conduct other attacks that could be detected if the certificate is properly validated. This issue affects OTRS: from 7.0.X before 7.0.47, from 8.0.X before 8.0.37; ((OTRS)) Community Edition: from 6.0.X through 6.0.34.

Timeline

  1. ID reserved

    By OTRS

  2. · 11 days later

    Published

  3. · 11 months later

    Record updated

Changes after publication (a new score, a public exploit, EPSS crossing 1, 10 or 50 %, leaving KEV) are kept since November 2026; earlier ones are not known.

Scores

CVSS scores of CVE-2023-5422, by who scored it
Scored byCVSSScoreVector
OTRSCNA (assigner)3.1High8.7CVSS:3.1/AV:N/AC:H/PR:N/UI:N/S:C/C:H/I:H/A:N
NVDNVD · Modified3.1Critical9.1CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:N
EPSS (exploitation in 30 days)
0.33% · top 74% of all CVEs (14 Nov 2026)
CISA SSVC
Exploitation: none · Automatable: yes · Technical impact: total
Loading the EPSS history…

The list uses the assigner's score when there is one, then CISA's, then NVD's: High 8.7.

Affected products

What to do

Solution: Update to OTRS 7.0.47 or 8.0.37

References

References1

Sources

The same CVE in the primary databases and aggregators, to check against.

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Record last updated .