CVE-2023-7337
JS Help Desk – AI-Powered Support & Ticketing System 2.8.2 - Unauthenticated SQL Injection via 'js-support-ticket-token-tkstatus' Cookie
- 7.5HighCVSS base score
- 1.4%Exploitation in 30 daysEPSS · top 27% of all CVEs
- NoKnown exploitednot in CISA's KEV catalog
- 1Public exploitsMetasploit, Nuclei and Exploit-DB
Description
The JS Help Desk – AI-Powered Support & Ticketing System plugin for WordPress is vulnerable to SQL Injection via the 'js-support-ticket-token-tkstatus' cookie in version 2.8.2 due to an incomplete fix for CVE-2023-50839 where a second sink was left with insufficient escaping on the user supplied values and lack of sufficient preparation on the existing SQL query. This makes it possible for unauthenticated attackers to append additional SQL queries into already existing queries that can be used to extract sensitive information from the database.
Public exploit
An exploit or proof of concept is public: anyone can try it against an unpatched system. The public collections list a Nuclei template for it.
Show the exploits1
Nuclei templates1 template
- JS Help Desk <= 2.8.2 - SQL Injection (Nuclei template) (opens in a new tab)
http/cves/2023/CVE-2023-7337.yamlSeverity critical
Modules, templates and exploits as listed by the Metasploit Framework (BSD-3-Clause), ProjectDiscovery's Nuclei templates (MIT) and the Exploit Database (GPLv2), read once a day. Where the data comes from
Timeline
ID reserved
By Wordfence
- 1 day later
· 1 day later
Published
- 35 days later
· 35 days later
Record updated
Changes after publication (a new score, a public exploit, EPSS crossing 1, 10 or 50 %, leaving KEV) are kept since November 2026; earlier ones are not known.
Scores
| Scored by | CVSS | Score | Vector |
|---|---|---|---|
| WordfenceCNA (assigner) | 3.1 | High7.5 | CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N |
| NVDNVD · Deferred | 3.1 | High7.5 | CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N |
- EPSS (exploitation in 30 days)
- 1.4% · top 27% of all CVEs (11 Nov 2026)
- CISA SSVC
- Exploitation: none · Automatable: yes · Technical impact: partial
The list uses the assigner's score when there is one, then CISA's, then NVD's: High 7.5.
Affected products
rabilal · JS Help Desk – AI-Powered Support & Ticketing System
- affected ≤ 2.8.2
References
Sources
The same CVE in the primary databases and aggregators, to check against.
- CVE.org record (opens in a new tab)
- CVE List JSON (GitHub) (opens in a new tab)
- NVD (opens in a new tab)
- FIRST EPSS (opens in a new tab)
- EUVD EUVD-2023-60537 (opens in a new tab)
- OSV.dev (opens in a new tab)
- GitHub Advisories (opens in a new tab)
- CIRCL Vulnerability-Lookup (opens in a new tab)
Badge for a README or a ticket
[](https://cveledger.app/cve/CVE-2023-7337)Record last updated .