CVE-2024-28987SolarWinds Web Help Desk Hardcoded Credential Vulnerability
- 9.1CriticalCVSS base score
- 93.3%Exploitation in 30 daysEPSS · top 0.2% of all CVEs
- YesKnown exploitedin CISA's KEV since 15 Oct 2024
- 2Public exploitsMetasploit, Nuclei and Exploit-DB
Description
The SolarWinds Web Help Desk (WHD) software is affected by a hardcoded credential vulnerability, allowing remote unauthenticated user to access internal functionality and modify data.
Exploited in the wild
CISA lists this vulnerability in its Known Exploited Vulnerabilities catalog as SolarWinds Web Help Desk Hardcoded Credential Vulnerability.
- Added
- 15 Oct 2024
- Fix due (US federal)
- 5 Nov 2024
- Used by ransomware
- Not known
Apply mitigations per vendor instructions or discontinue use of the product if mitigations are unavailable.
ENISA's EU Vulnerability Database lists it as exploited, from CISA's KEV, since 15 Oct 2024.
Public exploit
An exploit or proof of concept is public: anyone can try it against an unpatched system. The public collections list a Metasploit module and a Nuclei template for it. CISA's SSVC rates its exploitation: it is being exploited.
Show the exploits2
Metasploit modules1 module
- SolarWinds Web Help Desk Backdoor (CVE-2024-28987) (Metasploit module) (opens in a new tab)
auxiliary/gather/solarwinds_webhelpdesk_backdoorRank normaldisclosed 22 Aug 2024
Nuclei templates1 template
- SolarWinds Web Help Desk - Hardcoded Credential (Nuclei template) (opens in a new tab)
http/cves/2024/CVE-2024-28987.yamlSeverity critical
Modules, templates and exploits as listed by the Metasploit Framework (BSD-3-Clause), ProjectDiscovery's Nuclei templates (MIT) and the Exploit Database (GPLv2), read once a day. Where the data comes from
Timeline
ID reserved
By SolarWinds
- 5 months later
· 5 months later
Published
- 55 days later
· 55 days later
Added to CISA KEV
Known exploited in the wild
- 12 months later
· 12 months later
Record updated
Changes after publication (a new score, a public exploit, EPSS crossing 1, 10 or 50 %, leaving KEV) are kept since November 2026; earlier ones are not known.
Scores
| Scored by | CVSS | Score | Vector |
|---|---|---|---|
| SolarWindsCNA (assigner) | 3.1 | Critical9.1 | CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:N |
| NVDNVD · Analyzed | 3.1 | Critical9.1 | CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:N |
- EPSS (exploitation in 30 days)
- 93.3% · top 0.2% of all CVEs (13 Nov 2026)
- CISA SSVC
- Exploitation: active · Automatable: yes · Technical impact: total
The list uses the assigner's score when there is one, then CISA's, then NVD's: Critical 9.1.
Affected products
- affected 12.8.3 Hotfix 1 and previous versions
What to do
Solution: SolarWinds recommends that customers upgrade to SolarWinds Web Help Desk v12.8.3 HF2 as soon as it becomes available.
References
References4
- https://www.solarwinds.com/trust-center/security-advisories/cve-2024-28987 (opens in a new tab)
- https://support.solarwinds.com/SuccessCenter/s/article/SolarWinds-Web-Help-Desk-12-8-3-Hotfix-2 (opens in a new tab)
- https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2024-28987 (opens in a new tab)government-resource
- https://www.theregister.com/2024/08/22/hardcoded_credentials_bug_solarwinds_whd/ (opens in a new tab)
Sources
The same CVE in the primary databases and aggregators, to check against.
- CVE.org record (opens in a new tab)
- CVE List JSON (GitHub) (opens in a new tab)
- NVD (opens in a new tab)
- CISA KEV catalog (opens in a new tab)
- FIRST EPSS (opens in a new tab)
- EUVD EUVD-2024-26049 (opens in a new tab)
- OSV.dev (opens in a new tab)
- GitHub Advisories (opens in a new tab)
- CIRCL Vulnerability-Lookup (opens in a new tab)
Badge for a README or a ticket
[](https://cveledger.app/cve/CVE-2024-28987)Record last updated .