CVE-2024-43446Improper check of permissions in Generic Interface
- 3.5LowCVSS base score
- 0.22%Exploitation in 30 daysEPSS · top 87% of all CVEs
- NoKnown exploitednot in CISA's KEV catalog
- NonePublic exploitsnone known yet
Description
An improper privilege management vulnerability in OTRS Generic Interface module allows change of the Ticket status even if the user only has ro permissions. This issue affects: * OTRS 7.0.X * OTRS 8.0.X * OTRS 2023.X * OTRS 2024.X * ((OTRS)) Community Edition: 6.0.x Products based on the ((OTRS)) Community Edition also very likely to be affected
Timeline
ID reserved
By OTRS
- 6 months later
· 6 months later
Published
- 16 days later
· 16 days later
Record updated
Changes after publication (a new score, a public exploit, EPSS crossing 1, 10 or 50 %, leaving KEV) are kept since November 2026; earlier ones are not known.
Scores
| Scored by | CVSS | Score | Vector |
|---|---|---|---|
| OTRSCNA (assigner) | 3.1 | Low3.5 | CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:N/I:L/A:N |
| NVDNVD · Deferred | 3.1 | Low3.5 | CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:N/I:L/A:N |
- EPSS (exploitation in 30 days)
- 0.22% · top 87% of all CVEs (12 Nov 2026)
- CISA SSVC
- Exploitation: none · Automatable: no · Technical impact: partial
The list uses the assigner's score when there is one, then CISA's, then NVD's: Low 3.5.
Affected products
- affected 7.0.x
- affected 8.0.x
- affected 2023.x
- affected 2024.x
- affected 2025.x – < 2025.1.x
OTRS AG · ((OTRS)) Community Edition
- affected 6.0.x – ≤ 6.0.34
What to do
Solution: Update to OTRS 2025.1.x. Please note that there will be no OTRS 7 patches
References
Sources
The same CVE in the primary databases and aggregators, to check against.
- CVE.org record (opens in a new tab)
- CVE List JSON (GitHub) (opens in a new tab)
- NVD (opens in a new tab)
- FIRST EPSS (opens in a new tab)
- EUVD EUVD-2024-40288 (opens in a new tab)
- OSV.dev (opens in a new tab)
- GitHub Advisories (opens in a new tab)
- CIRCL Vulnerability-Lookup (opens in a new tab)
Badge for a README or a ticket
[](https://cveledger.app/cve/CVE-2024-43446)Record last updated .