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CVE-2024-9472PAN-OS: Firewall Denial of Service (DoS) Using Specially Crafted Traffic

Description

A null pointer dereference in Palo Alto Networks PAN-OS software on PA-800 Series, PA-3200 Series, PA-5200 Series, and PA-7000 Series hardware platforms when Decryption policy is enabled allows an unauthenticated attacker to crash PAN-OS by sending specific traffic through the data plane, resulting in a denial of service (DoS) condition. Repeated attempts to trigger this condition will result in PAN-OS entering maintenance mode. Palo Alto Networks VM-Series, Cloud NGFW, and Prisma Access are not affected. This issue only affects PA-800 Series, PA-3200 Series, PA-5200 Series, and PA-7000 Series running these specific versions of PAN-OS: * 10.2.7-h12 * 10.2.8-h10 * 10.2.9-h9 * 10.2.9-h11 * 10.2.10-h2 * 10.2.10-h3 * 10.2.11 * 10.2.11-h1 * 10.2.11-h2 * 10.2.11-h3 * 11.1.2-h9 * 11.1.2-h12 * 11.1.3-h2 * 11.1.3-h4 * 11.1.3-h6 * 11.2.2 * 11.2.2-h1

Timeline

  1. ID reserved

    By palo_alto

  2. · 42 days later

    Published

Changes after publication (a new score, a public exploit, EPSS crossing 1, 10 or 50 %, leaving KEV) are kept since November 2026; earlier ones are not known.

Scores

CVSS scores of CVE-2024-9472, by who scored it
Scored byCVSSScoreVector
palo_altoCNA (assigner)4.0High8.7CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:N/VI:N/VA:H/SC:N/SI:N/SA:N/AU:N/R:U/V:C/RE:M/U:Amber
NVDNVD · Deferred4.0High8.7CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:N/VI:N/VA:H/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:N/R:U/V:C/RE:M/U:Amber
EPSS (exploitation in 30 days)
0.43% · top 63% of all CVEs (12 Nov 2026)
CISA SSVC
Exploitation: none · Automatable: yes · Technical impact: partial
Loading the EPSS history…

The list uses the assigner's score when there is one, then CISA's, then NVD's: High 8.7.

Affected products

What to do

Solution: This issue is fixed in PAN-OS 10.2.7-h16, PAN-OS 10.2.8-h13, PAN-OS 10.2.9-h14, PAN-OS 10.2.10-h7, PAN-OS 10.2.11-h4, PAN-OS 11.1.2-h14, PAN-OS 11.1.3-h10, PAN-OS 11.2.2-h3, PAN-OS 11.2.3, and all later PAN-OS versions.

Workaround: This issue does not impact firewalls that do not have url proxy or any decrypt-policy configured. The issue can be completely mitigated by setting this option: set system setting ctd nonblocking-pattern-match disable

Exploitation: Palo Alto Networks is not aware of any malicious exploitation of this issue. However, customers have reported encountering this issue during normal operations.

References

References1

Sources

The same CVE in the primary databases and aggregators, to check against.

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Record last updated .