CVE-2025-14581HAPPY – Helpdesk Support Ticket System <= 1.0.9 - Missing Authorization to Authenticated (Subscriber+) Arbitrary Ticket Reply
- 4.3MediumCVSS base score
- 0.27%Exploitation in 30 daysEPSS · top 80% of all CVEs
- NoKnown exploitednot in CISA's KEV catalog
- NonePublic exploitsnone known yet
Description
The HAPPY – Helpdesk Support Ticket System plugin for WordPress is vulnerable to authorization bypass due to a missing capability check on the 'submit_form_reply' AJAX action in all versions up to, and including, 1.0.9. This makes it possible for authenticated attackers, with Subscriber-level access and above, to submit replies to arbitrary support tickets by manipulating the 'happy_topic_id' parameter, regardless of whether they are the ticket owner or have been assigned to the ticket.
Timeline
ID reserved
By Wordfence
- 1 day later
· 1 day later
Published
- 4 months later
· 4 months later
Record updated
Changes after publication (a new score, a public exploit, EPSS crossing 1, 10 or 50 %, leaving KEV) are kept since November 2026; earlier ones are not known.
Scores
| Scored by | CVSS | Score | Vector |
|---|---|---|---|
| WordfenceCNA (assigner) | 3.1 | Medium4.3 | CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N |
| NVDNVD · Deferred | 3.1 | Medium4.3 | CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N |
- EPSS (exploitation in 30 days)
- 0.27% · top 80% of all CVEs (13 Nov 2026)
- CISA SSVC
- Exploitation: none · Automatable: yes · Technical impact: partial
The list uses the assigner's score when there is one, then CISA's, then NVD's: Medium 4.3.
Affected products
villatheme · HAPPY – Helpdesk Support Ticket System
- affected ≤ 1.0.9
References
References4
- https://www.wordfence.com/threat-intel/vulnerabilities/id/3967b5ce-f0f8-4620-8883-0857aeee8f8b?source=cve (opens in a new tab)
- https://plugins.trac.wordpress.org/browser/happy-helpdesk-support-ticket-system/trunk/inc/happy-replies.php#L585 (opens in a new tab)
- https://plugins.trac.wordpress.org/browser/happy-helpdesk-support-ticket-system/tags/1.0.9/inc/happy-replies.php#L585 (opens in a new tab)
- https://plugins.trac.wordpress.org/changeset?sfp_email=&sfph_mail=&reponame=&old=3417847%40happy-helpdesk-support-ticket-system&new=3417847%40happy-helpdesk-support-ticket-system&sfp_email=&sfph_mail= (opens in a new tab)
Sources
The same CVE in the primary databases and aggregators, to check against.
- CVE.org record (opens in a new tab)
- CVE List JSON (GitHub) (opens in a new tab)
- NVD (opens in a new tab)
- FIRST EPSS (opens in a new tab)
- EUVD EUVD-2025-203188 (opens in a new tab)
- OSV.dev (opens in a new tab)
- GitHub Advisories (opens in a new tab)
- CIRCL Vulnerability-Lookup (opens in a new tab)
Badge for a README or a ticket
[](https://cveledger.app/cve/CVE-2025-14581)Record last updated .