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CVE-2026-20109

Cisco Packaged Contact Center Enterprise and Cisco Unified Contact Center Enterprise Cross-Site Scripting Vulnerability

Description

Multiple vulnerabilities in the web-based management interface of Cisco Packaged Contact Center Enterprise (Packaged CCE) and Cisco Unified Contact Center Enterprise (Unified CCE) could allow an authenticated, remote attacker to conduct a cross-site scripting (XSS) attack against a user of the web-based management interface of an affected device.  These vulnerabilities exist because the web-based management interface does not properly validate user-supplied input. An attacker could exploit these vulnerabilities by injecting malicious code into specific pages of the interface. A successful exploit could allow the attacker to execute arbitrary script code in the context of the affected interface or access sensitive, browser-based information. To exploit these vulnerabilities, the attacker must have valid administrative credentials.

Timeline

  1. ID reserved

    By cisco

  2. · 4 months later

    Published

Changes after publication (a new score, a public exploit, EPSS crossing 1, 10 or 50 %, leaving KEV) are kept since November 2026; earlier ones are not known.

Scores

CVSS scores of CVE-2026-20109, by who scored it
Scored byCVSSScoreVector
ciscoCNA (assigner)3.1Medium4.8CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:C/C:L/I:L/A:N
NVDNVD · Deferred3.1Medium4.8CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:C/C:L/I:L/A:N
EPSS (exploitation in 30 days)
0.21% · top 89% of all CVEs (11 Nov 2026)
CISA SSVC
Exploitation: none · Automatable: no · Technical impact: partial
Loading the EPSS history…

The list uses the assigner's score when there is one, then CISA's, then NVD's: Medium 4.8.

Affected products

  • Cisco · Cisco Packaged Contact Center Enterprise

    • affected 12.5(1)
    • affected 11.0(1)
    • affected 12.0(1)
    • affected 11.0(2)
    • affected 11.5(1)
    • affected 10.5(1)
    • affected 10.5(2)
    • affected 11.6(2)
    • affected 10.5(1)_ES7
    • affected 11.6(1)
    • affected 10.5(2)_ES8
    • affected 12.6(1)
    • affected 12.5(2)
    • affected 12.6(2)
    • affected 15.0(1)
  • Cisco · Cisco Unified Contact Center Enterprise

    • affected 12.6(1)ES3
    • affected 12.6(1)ES1
    • affected 12.6(1)
    • affected 12.6(1)ES2
    • affected 12.6(1)SecurityPatch
    • affected 12.5(1)ES1
    • affected 12.5(1)
    • affected 12.6(1)ES4
    • affected 11.0(1)
    • affected 10.5(1)
    • affected 12.0(1)
    • affected 10.5
    • affected 11.0
    • affected 11.5
    • affected 12.6(2)
    • affected 12.6(2)ES1
    • affected 12.6(2)ES2
    • affected 15.0(1)
    • affected 12.6(2)ES3
    • affected 15.0(1)ET01
    • affected 15.0(1)_SP1
    • affected 15.0(1)ES202508
    • affected 12.6(2)_ES

What to do

Exploitation: The Cisco PSIRT is not aware of any public announcements or malicious use of the vulnerabilities that are described in this advisory.

References

References1

Sources

The same CVE in the primary databases and aggregators, to check against.

Badge for a README or a ticket

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Record last updated .