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CVE-2026-20116Multiple Cisco Contact Center Products Cross-Site Scripting Vulnerabilities

Description

A vulnerability in the web-based management interface of  Cisco Finesse, Cisco Packaged Contact Center Enterprise (Packaged CCE), Cisco Unified Contact Center Enterprise (Unified CCE), Cisco Unified Contact Center Express (Unified CCX), and Cisco Unified Intelligence Center could allow an unauthenticated, remote attacker to conduct cross-site scripting (XSS) attacks against a user of the interface. This vulnerability exists because the web-based management interface of an affected system does not sufficiently validate user-supplied input. An attacker could exploit this vulnerability by injecting malicious code into specific pages of the interface. A successful exploit could allow the attacker to execute arbitrary script code in the context of the affected interface or access sensitive, browser-based information.

Timeline

  1. ID reserved

    By cisco

  2. · 5 months later

    Published

Changes after publication (a new score, a public exploit, EPSS crossing 1, 10 or 50 %, leaving KEV) are kept since November 2026; earlier ones are not known.

Scores

CVSS scores of CVE-2026-20116, by who scored it
Scored byCVSSScoreVector
ciscoCNA (assigner)3.1Medium6.1CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N
NVDNVD · Undergoing Analysis3.1Medium6.1CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N
EPSS (exploitation in 30 days)
0.25% · top 84% of all CVEs (12 Nov 2026)
CISA SSVC
Exploitation: none · Automatable: no · Technical impact: partial
Loading the EPSS history…

The list uses the assigner's score when there is one, then CISA's, then NVD's: Medium 6.1.

Affected products

  • Cisco · Cisco Unified Contact Center Express

    • affected 10.5(1)SU1
    • affected 10.6(1)
    • affected 11.6(1)
    • affected 10.6(1)SU1
    • affected 10.6(1)SU3
    • affected 11.6(2)
    • affected 12.0(1)
    • affected 11.0(1)SU1
    • affected 11.5(1)SU1
    • affected 10.5(1)
    • affected 12.5(1)
    • affected 12.5(1)SU1
    • affected 12.5(1)SU2
    • affected 12.5(1)SU3
    • affected 12.5(1)_SU03_ES01
    • affected 12.5(1)_SU03_ES02
    • affected 12.5(1)_SU02_ES03
    • affected 12.5(1)_SU02_ES04
    • affected 12.5(1)_SU02_ES02
    • affected 12.5(1)_SU01_ES02
    • affected 12.5(1)_SU01_ES03
    • affected 12.5(1)_SU02_ES01
    • affected 11.6(2)ES07
    • affected 11.6(2)ES08
    • affected 12.5(1)_SU01_ES01
    • affected 12.0(1)ES04
    • affected 12.5(1)ES02
    • affected 12.5(1)ES03
    • affected 11.6(2)ES06
    • affected 12.5(1)ES01
    • affected 12.0(1)ES03
    • affected 12.0(1)ES01
    • affected 11.6(2)ES05
    • affected 12.0(1)ES02
    • affected 11.6(2)ES04
    • affected 11.6(2)ES03
    • affected 11.6(2)ES02
    • affected 11.6(2)ES01
    • affected 10.6(1)SU3ES03
    • affected 11.0(1)SU1ES03
    • and 22 more

What to do

Exploitation: The Cisco PSIRT is not aware of any public announcements or malicious use of the vulnerabilities that are described in this advisory.

References

References1

Sources

The same CVE in the primary databases and aggregators, to check against.

Badge for a README or a ticket

CVE-2026-20116 badge
[![CVE-2026-20116](https://cveledger.app/badge/CVE-2026-20116.svg)](https://cveledger.app/cve/CVE-2026-20116)

Record last updated .