CVE-2026-39384FreeScout Customer Merge Cross-Mailbox Authorization Bypass
- 7.6HighCVSS base score
- 0.24%Exploitation in 30 daysEPSS · top 84% of all CVEs
- NoKnown exploitednot in CISA's KEV catalog
- YesPublic exploitsa reference or SSVC says so
Description
FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to 1.8.212, FreeScout does not take the limit_user_customer_visibility parameter into account when merging customers. This vulnerability is fixed in 1.8.212.
Public exploit
An exploit or proof of concept is public: anyone can try it against an unpatched system. A reference of the record is tagged as an exploit. CISA's SSVC rates its exploitation: a proof of concept is public.
Show the exploits1
References tagged exploit1 reference
Timeline
ID reserved
By GitHub_M
- 1 day later
· 1 day later
Published
- 2 days later
· 2 days later
Record updated
Changes after publication (a new score, a public exploit, EPSS crossing 1, 10 or 50 %, leaving KEV) are kept since November 2026; earlier ones are not known.
Scores
| Scored by | CVSS | Score | Vector |
|---|---|---|---|
| GitHub_MCNA (assigner) | 3.1 | High7.6 | CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:H/A:L |
| NVDNVD · Analyzed | 3.1 | High7.6 | CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:H/A:L |
- EPSS (exploitation in 30 days)
- 0.24% · top 84% of all CVEs (13 Nov 2026)
- CISA SSVC
- Exploitation: poc · Automatable: no · Technical impact: partial
The list uses the assigner's score when there is one, then CISA's, then NVD's: High 7.6.
Affected products
freescout-help-desk · freescout
- affected < 1.8.212
References
Sources
The same CVE in the primary databases and aggregators, to check against.
- CVE.org record (opens in a new tab)
- CVE List JSON (GitHub) (opens in a new tab)
- NVD (opens in a new tab)
- FIRST EPSS (opens in a new tab)
- EUVD EUVD-2026-19740 (opens in a new tab)
- OSV.dev (opens in a new tab)
- GitHub Advisories (opens in a new tab)
- CIRCL Vulnerability-Lookup (opens in a new tab)
Badge for a README or a ticket
[](https://cveledger.app/cve/CVE-2026-39384)Record last updated .