CVE-2026-41906FreeScout: Conversation Change-Customer Cross-Mailbox Authorization Bypass
- 7.1HighCVSS base score
- 0.17%Exploitation in 30 daysEPSS · top 94% of all CVEs
- NoKnown exploitednot in CISA's KEV catalog
- YesPublic exploitsa reference or SSVC says so
Description
FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.214, the Change Customer modal correctly hides out-of-scope customers through the mailbox-filtered search endpoint, but the backend conversation_change_customer action accepts any supplied customer_email. A low-privileged agent can forge a request and bind a visible conversation to a hidden customer in another mailbox. This issue has been patched in version 1.8.214.
Public exploit
An exploit or proof of concept is public: anyone can try it against an unpatched system. A reference of the record is tagged as an exploit. CISA's SSVC rates its exploitation: a proof of concept is public.
Show the exploits1
References tagged exploit1 reference
Timeline
ID reserved
By GitHub_M
- 15 days later
· 15 days later
Published
- 1 day later
· 1 day later
Record updated
Changes after publication (a new score, a public exploit, EPSS crossing 1, 10 or 50 %, leaving KEV) are kept since November 2026; earlier ones are not known.
Scores
| Scored by | CVSS | Score | Vector |
|---|---|---|---|
| GitHub_MCNA (assigner) | 3.1 | High7.1 | CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:H/A:N |
| NVDNVD · Deferred | 3.1 | High7.1 | CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:H/A:N |
- EPSS (exploitation in 30 days)
- 0.17% · top 94% of all CVEs (13 Nov 2026)
- CISA SSVC
- Exploitation: poc · Automatable: no · Technical impact: partial
The list uses the assigner's score when there is one, then CISA's, then NVD's: High 7.1.
Affected products
freescout-help-desk · freescout
- affected < 1.8.214
References
References2
Sources
The same CVE in the primary databases and aggregators, to check against.
- CVE.org record (opens in a new tab)
- CVE List JSON (GitHub) (opens in a new tab)
- NVD (opens in a new tab)
- FIRST EPSS (opens in a new tab)
- EUVD EUVD-2026-28409 (opens in a new tab)
- OSV.dev (opens in a new tab)
- GitHub Advisories (opens in a new tab)
- CIRCL Vulnerability-Lookup (opens in a new tab)
Badge for a README or a ticket
[](https://cveledger.app/cve/CVE-2026-41906)Record last updated .