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CVE-2026-48188SQL Injection via MySQL Quote Method

Description

An improper Input Validation vulnerability in OTRS or ((OTRS)) Community Edition database layer module allows an unauthenticated SQL injection which can lead to an authentication bypass. This issue only affects the system if the MySQL/MariaDB server is configured with the NO_BACKSLASH_ESCAPES SQL mode. This issue affects OTRS: * 7.0.X * 8.0.X * 2023.X * 2024.X * 2025.X * 2026.X before 2026.4.X * (OTRS)) Community Edition: 6.0.x Products based on the ((OTRS)) Community Edition also very likely to be affected

Timeline

  1. ID reserved

    By OTRS

  2. · 11 days later

    Published

Changes after publication (a new score, a public exploit, EPSS crossing 1, 10 or 50 %, leaving KEV) are kept since November 2026; earlier ones are not known.

Scores

CVSS scores of CVE-2026-48188, by who scored it
Scored byCVSSScoreVector
OTRSCNA (assigner)3.1Critical9.1CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:N
NVDNVD · Analyzed3.1Critical9.1CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:N
EPSS (exploitation in 30 days)
0.74% · top 45% of all CVEs (13 Nov 2026)
CISA SSVC
Exploitation: none · Automatable: yes · Technical impact: total
Loading the EPSS history…

The list uses the assigner's score when there is one, then CISA's, then NVD's: Critical 9.1.

Affected products

What to do

Solution: Update to OTRS 2026.4.1. or later. Please note that there will be no OTRS 7 patches

Workaround: Reconfigure MySQL/MariaDB servernot to use NO_BACKSLASH_ESCAPES SQL

References

References1

Sources

The same CVE in the primary databases and aggregators, to check against.

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Record last updated .