CVE-2026-48209Reflected XSS in authenticated agent context
- 7.1HighCVSS base score
- 0.20%Exploitation in 30 daysEPSS · top 90% of all CVEs
- NoKnown exploitednot in CISA's KEV catalog
- NonePublic exploitsnone known yet
Description
An improper neutralization of user-controllable input in OTRS or ((OTRS)) Community Edition ticket handling allows authenticated attackers to perform reflected cross-site scripting (XSS) attacks via crafted request parameters associated with ticket actions. By injecting malicious JavaScript into manipulated request URLs, attackers can execute arbitrary script code in the context of an authenticated agent session when the crafted link is opened. This issue affects OTRS: * 7.0.x Please note that ((OTRS)) Community Edition 6.x and before are vulnerable. Products based on the ((OTRS)) Community Edition also very likely to be affected
Timeline
ID reserved
By OTRS
- 11 days later
· 11 days later
Published
Changes after publication (a new score, a public exploit, EPSS crossing 1, 10 or 50 %, leaving KEV) are kept since November 2026; earlier ones are not known.
Scores
| Scored by | CVSS | Score | Vector |
|---|---|---|---|
| OTRSCNA (assigner) | 3.1 | High7.1 | CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:L/I:H/A:N |
| NVDNVD · Analyzed | 3.1 | High7.1 | CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:L/I:H/A:N |
- EPSS (exploitation in 30 days)
- 0.20% · top 90% of all CVEs (15 Nov 2026)
- CISA SSVC
- Exploitation: none · Automatable: no · Technical impact: partial
The list uses the assigner's score when there is one, then CISA's, then NVD's: High 7.1.
Affected products
- affected 7.0.x
OTRS AG · ((OTRS)) Community Edition
- affected 6.x
What to do
Solution: Update to latest version of OTRS (2026.4.1. or later). Please note that there will be no OTRS 7 patches
References
Sources
The same CVE in the primary databases and aggregators, to check against.
- CVE.org record (opens in a new tab)
- CVE List JSON (GitHub) (opens in a new tab)
- NVD (opens in a new tab)
- FIRST EPSS (opens in a new tab)
- EUVD EUVD-2026-33547 (opens in a new tab)
- OSV.dev (opens in a new tab)
- GitHub Advisories (opens in a new tab)
- CIRCL Vulnerability-Lookup (opens in a new tab)
Badge for a README or a ticket
[](https://cveledger.app/cve/CVE-2026-48209)Record last updated .