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CVE-2026-62856FreeScout: Cross-User Notification Data Disclosure via LIKE Wildcard Injection in Polycast Channel Query

Description

FreeScout is a self-hosted help desk and shared mailbox application. Prior to version 1.8.226, the  polycast/receive  endpoint fails to escape SQL LIKE wildcards in supplied channel names, while channel authorization applies only to names with specific prefixes. An unauthenticated attacker with a guest session and valid CSRF token can submit a wildcard channel name to retrieve matching notification events intended for other users. Notification payload generation lacks a corresponding access check, exposing conversation message content, identifiers, URLs, and notification HTML across users and mailboxes. This issue is fixed in version 1.8.226.

Timeline

  1. ID reserved

    By GitHub_M

  2. · 4 months later

    Published

  3. · 3 days later

    Record updated

Changes after publication (a new score, a public exploit, EPSS crossing 1, 10 or 50 %, leaving KEV) are kept since November 2026; earlier ones are not known.

Scores

CVSS scores of CVE-2026-62856, by who scored it
Scored byCVSSScoreVector
GitHub_MCNA (assigner)3.1High7.7CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:H/I:N/A:N
NVDNVD · Deferred3.1High7.7CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:H/I:N/A:N
EPSS (exploitation in 30 days)
0.26% · top 83% of all CVEs (13 Nov 2026)
CISA SSVC
Exploitation: none · Automatable: no · Technical impact: partial
Loading the EPSS history…

The list uses the assigner's score when there is one, then CISA's, then NVD's: High 7.7.

Affected products

References

References4

Sources

The same CVE in the primary databases and aggregators, to check against.

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Record last updated .